1. Data Controller
SwarnaVyapar
Email: support@swarnavyapar.in
2. Information We Collect
- Account data: name, email, phone, shop profile, staff roles
- Business data you enter: inventory, invoices, customers, schemes, khata, loans
- Billing data: subscription plan, payment references (processed by Razorpay)
- Technical data: device type, IP address, logs, cookies for authentication and security
- Communications: support requests and product feedback
We do not store full card numbers or UPI PINs. Payment credentials are handled by Razorpay.
3. How We Use Information
- Provide and improve SwarnaVyapar features
- Process subscriptions, invoices, and account administration
- Send service notifications, security alerts, and support responses
- Comply with legal, tax, and regulatory obligations
- Analyse aggregated usage to improve reliability and performance
4. Legal Basis and Consent
We process data to perform our contract with you, for legitimate business interests (security, fraud prevention), and where required by law. Marketing communications are sent only with your consent where applicable; you may opt out at any time.
5. Data Sharing
We may share data with:
- Razorpay — payment processing and UPI Autopay mandates
- Cloud infrastructure providers — hosting and database (e.g. Supabase, Vercel)
- Communication providers — email, SMS, WhatsApp where you enable integrations
- Authorities — when required by applicable law
We do not sell your personal data.
6. Data Security
We use encryption in transit, access controls, row-level security, audit logging, and operational safeguards to protect your data. No method of transmission over the internet is 100% secure; we continuously work to reduce risk.
7. Data Retention
We retain account and business data while your subscription is active and for a reasonable period thereafter to meet legal, tax, and dispute-resolution requirements. You may request deletion subject to lawful retention obligations.
8. Your Rights
You may request access, correction, export, or deletion of your personal data, and withdraw consent where processing is consent-based. Contact support@swarnavyapar.in or use our Contact Us page. We respond within applicable legal timelines.
9. Cookies
We use essential cookies for authentication and session management. Analytics cookies, if used, help us understand product usage. You can control cookies through your browser settings.
10. Children
SwarnaVyapar is a business product intended for jewellery shop owners and staff. We do not knowingly collect data from children under 18.
11. Changes to This Policy
We may update this policy from time to time. Material changes will be posted on this page with an updated date. Continued use after changes constitutes acceptance.